Privacy Policy

We collect account details like your email and authentication metadata, workspace content you submit in prompts, and billing information managed through our payment providers.

We also collect operational telemetry such as request timestamps, usage events, and service diagnostics so we can maintain reliability, prevent abuse, and support customers.

We use your information to operate the Nipux platform, generate research outputs, enforce account and credit limits, and provide customer support.

We may use aggregated and de-identified usage data to improve product quality, model performance, and safety controls without exposing personal account content.

We share data only with vendors needed to run the service, including infrastructure, authentication, analytics, and billing partners, under contractual confidentiality obligations.

We do not sell personal information. We may disclose information when legally required or when necessary to protect Nipux, users, or the public from fraud or security threats.

We retain data for as long as needed to provide the service, satisfy legal obligations, and resolve disputes. Retention periods may vary by data type and account status.

You can request access, correction, or deletion of account data by contacting support. Some records may be retained where required for legal, audit, or fraud-prevention purposes.

For privacy questions or requests, contact us at privacy@nipux.com. We will respond according to applicable data protection requirements.